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Meet Sue, our Office Manager

Sue  is a CVPM (Certified Veterinary Practice Manager) and has been with Blackhawk Veterinary since May 1987 .Her Boston Terrier "Dexter" expects all of her free time to be spent with him, he may be a little spoiled.  She finds work at Blackhawk very fulfilling by helping provide exceptional care & treatment for our patients, as well as the long term relationships we build with our clients. 

Meet our Receptionists

Dea -  Dea has been a part of Blackhawk Veterinary since 1995. She works as a receptionist at both our New Milford and Byron offices.

Julie -  Julie has been with us since 2003 and works at both our New Milford and Byron office.  She has two cats, "Dusty" the social one that likes to cuddle and "Lucy" the very independent and excellent hunter.  Besides her cats, she has her black Lab "Milo"" who shares long walks with her.

Dawn - Dawn started working at Blackhawk Veterinary in 2005.  She falls in love with all the Boxers that come into the clinic.  At home she has three dogs, "Traxx" the 87# Pitbull that thinks he is a lap dog,  "Zap" her Boxer that loves everyone and "Thor" a Chow that is great with the family, but very nervous with strangers.

Kim - Kim is our newest addition to the receptionist team.  While she may be newer to Blackhawk, she has worked in the Veterinary field many years. At home, she enjoys her cats "Dickens" & "Millie"

Meet our Technicians

Magan  -  Magan has been working at Blackhawk Veterinary since 2006, having worked as a Vet-tech in Melrose Park prior to moving to the Byron area.  She likes being able to help people help their pets, and  playing with all sorts of baby animals isn't bad either.   She has two dogs, "Cash", her fun loving guy and  "Allie-gator", her sweet cuddly girl, are both Pit-mixes.  Magan also helps out on our reception team.

Jackie -  Jackie came to work for Blackhawk in 2009.  She worked  for us part-time while also attending Rockford Career College where completed her Associates Degree in the Veterinary Technician Program and now works for us as a Certified Veterinary Technician.   She likes being a part of Blackhawk's staff as she believes Blackhawk provides quality care for our patients and their families. Someday you may read about her as "the crazy Chihuahua lady" in the news.  She has two Chihuahuas, "Abby" & "Cricket", a black lab mix "Nelly", a Boxer "Jayda" and a special cat "Dizzy".  She has since added several farm animals as well!   Cricket the 4# Chihuahua runs the house!

Mackenzie - We welcomed our 2nd CVT,  Mackenzie, in November 2016.  She was also a graduate of Rockford Career College.  She has several pets at home, including her dogs "Dixielynn" & "Tater".

Elizabeth -  Elizabeth joined our team in December of 2017.  She is also a graduate of Rockford Career College and our 3rd CVT. 

Meet our Kennel Manager

Susie is our kennel manager and has been with us since 1994.  She has many pets at home, with many of them being pets that came as strays to Blackhawk Veterinary that needed a good home.

Meet our Maintenance Man

 Duncan - Duncan has been helping keep Blackhawk Veterinary up and running since 2006.  He finds Blackhawk to have a good and friendly atmosphere.  His daughter Julia is our Dr. Julia.  Duncan and his wife, Pam, have several cats and their dog "Plot".  All were either found in the Byron area or came as strays to Blackhawk Veterinary. Somehow we keep finding work for Duncan to do.

THIS ---->https://blackhawk-vet.com/about-us/meet-our-team/meet-our-staff.html

Byron Office Hours

Monday6 am6 pm
Tuesday6 am6 pm
Wednesday6 am6 pm
Thursday6 am6 pm
Friday6 am6 pm
Saturday7 amNoon
Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6 am 6 am 6 am 6 am 6 am 7 am Closed
6 pm 6 pm 6 pm 6 pm 6 pm Noon Closed

New Milford Office Hours

Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
9 am  Closed 12 pm Closed 9 am 8-12 am Closed
6 pm Closed 6 pm Closed 6 pm Closed Closed


We value our clients' experience at Blackhawk Veterinary Service. If your pet or animal is currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

Dr. Julia Dr. Kevin Sugden

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